Employees at Harrods fear their pay could be cut under plans to overhaul sales commissions.
Managers have been holding meetings with staff. A source at the luxury store said commissions are to be cut by 25 per cent from May, and workers stand to lose out on thousands of pounds a year.
Harrods declined to provide details but said it wanted commission and bonus schemes to ‘reflect future business requirements’, with rewards linked to performance.
Famous: The store in Knightsbridge, West London
It said bonuses will be ‘variable’ but total earnings of most employees will be ‘broadly in line’ with last year.
Group pre-tax profits last year rose £39million to £152million.
Harrods has wooed Chinese shoppers, hiring 200 Mandarin speakers. It says a fifth of spending by Chinese visitors to Britain takes place in the store.